Terms of use for the IZY mobile application

Last updated: 14.06.2021

These terms and conditions (“terms”, “terms and conditions”) apply to your use of the mobile application (“the service”) offered by Izy AS (“Izy”, “us”, “we” or “our”). For some users, there may be deviating terms as the use is linked to an employmentship where the employer has entered into particular terms and in such case your employer will have informed you of this, see more [link to particular terms].

Please reads these terms and conditions carefully before using the service. You can also find more information about the service on https://izy.as/. The terms and how personal information is processed will vary, depending on which individual services you need to use. Where the terms relating to a service differ from the standard terms, this will be explained separately under each service concerned. Please click here for our Privacy Statement.

You accept these terms when you open or use the service.

Objective & Purpose

The service is a communications and service tool for employees at modern workplaces. The services available at individual places of work will vary, but they typically consist of house restaurant and the delivery of overtime food, etc. This service is also designed to be able to send the user simple notifications about safety-related topics such as fire alarms and practices, events in the building and other relevant information relating to the place of work.

The user is responsible for deciding if he/she wants to use location services which can make individual services more effective and accurate. This is specified in greater detail for each service which has such functions.


If you want to buy a product or service which is available under a service (“Purchase”), you may be asked to provide certain information relevant to the purchase or service, e.g. your credit card number, credit card date of expiry, invoice address and delivery information. Such information will only be shared with third parties such as payment facilitators and suppliers in order to facilitate implementation of the purchase.

We reserve the right to not process your payment or to cancel it at any time for various reasons, including but not limited to: availability of a product or service, error in the description or price of a product or service, error in your order, or for other reasons.

Availability, errors and inaccuracies

We regularly update our range of products and services on our service. The products or services which are available on our service could be incorrectly priced, incorrectly described or be unavailable, and we could experience delays when updating information on our service and in respect of our advertisements on other websites.

We cannot and do not guarantee that we can provide accurate or complete information, including prices, product images, specifications, availability and services. We reserve the right to amend or update information and to rectify errors, inaccuracies or omissions at any time without prior notice.

Use accounts, guest userUser accounts, guest users

If your employer wants you to pay for canteen food by using the service and for obtaining other building-related information via the service, we will have received your e-mail address from your employer. If you do not activate a user account, we will delete your e-mail address and we will not use it for anything.

The services can also be used by individuals who do not work in the building, in their capacity as either a voluntarily registered user or as a guest.

You always have the freedom to choose which services you would like to use, but not all the functions are available to guests. Some employers want food from the house restaurant to be paid for via the app and in such cases it is not possible to de-select this service. If an employer gives his employees discounted rates in the canteen, these can only be used by approved registered users for whom the employer pays a canteen contribution.

When you set up a user account with us, you must provide us with accurate up-to-date information.

If you register a user who is employed by another employer in the building, we may need to contact you. You should therefore use the e-mail address which has been provided by your employer and not create a user name which is that of a different person or a name or trademark which is subject to third-party rights, or a name which is otherwise offensive, vulgar or obscene.

You are responsible for protecting the password which you use in order to gain access to the service, and for any activities or actions which require the use of your password. You shall not disclose your password to any third parties. You must notify us immediately if you became aware of any breaches of security or unauthorised use of your account.

Immaterial property rights

The service and its original content, functions and functionality is and will remain the exclusive property of Izy and its licensors. The service is protected by copyright, trademarks and other legislation, both in Norway and abroad. Our trademarks and distinctive features cannot be used in connection with any other products or services without the prior written consent of Izy.


Our services may contain links to third party websites or services which are not owned or controlled by Izy.

We have no control over and bear no liability for the contents, privacy guidelines or practices of third-party websites or services. Furthermore, you agree that Izy shall not be responsible or liable to compensation, either directly or indirectly, for any loss or damage which is caused or is alleged to have been caused by or in connection with the use of or confidence in such content, goods or services which are available on or via such websites or services.

We strongly recommend that you read the terms and conditions and the privacy regulations which apply to any third-party websites or services which you visit.


You can terminate the service by sending a message to support@izy.as. You can also terminate the service by no longer using it, and then your personal information will be deleted after 90 days.

We can stop all or part of the service without warning or incurring any liability for such.

Limitation of liability

Under no circumstances shall Izy , its representatives or suppliers, be liable for any direct or indirect damage, including the loss of earnings, data, use, goodwill or other immaterial losses which occur as a result of (i) your access to or use of or lack of access to use of the service; (ii) third-party behaviour or content on the service; (iii) any content obtained from the service (iv) unauthorised access, use or change of transfers or content, regardless of whether or not we have been informed about the possibility of such damage occurring or even if an appliance specified herein has failed in respect of its basic purpose.


Your use of the service occurs at your own risk. We offer the service “AS IS” and “AS AVAILABLE”. This service is provided without any guarantees, either expressly or implied, including, but not limited to, implied guarantees relating to suitability for a particular purpose, non-breaches or performance.

Izy, its subsidiaries, associated companies, licensors and suppliers do not guarantee that
a) the service will operate without interruption, securely or be available at a particular time or place;
b) any errors or defects will be rectified;
c) the service does not contain any viruses or other harmful components; or
d) the results of using the service will meet your requirements.

Choice of law

These terms and conditions shall be regulated and interpreted in accordance with Norwegian law, without regard to any conflicts between legal provisions.

A lack of enforcement of any rights or provisions relating to these terms will not be deemed as a waiver of these rights. If any of the provisions contained in these terms is considered to be invalid or is not enforced by the courts, the remaining provisions in these terms will continue to remain in force. These terms constitute the whole agreement between us in respect of our service, and replace any previous agreements which we may have had in respect of the service.


We reserve the right to, at our own discretion, amend or replace these terms at any time. If an amendment is important or reduces your rights, we will provide you with at least 14 days notice before any new terms come into force.

By continuing to access or use the service after any such amendments have been introduced, you agree to being bound by the revised terms. If you do not accept the new terms, you must stop using the service.

Contact us

Please contact us if you have any questions about these terms:

Email: info@izy.as

Or visit this page on our website: https://izy.as